Refund policy

Returns Policy

We want you to be confident in your purchase. Please review the policy below before placing your order.

Returns Window

If you wish to return an item, you must notify us within 14 days of the purchase date by emailing info@harryskeggs.com.

Condition of Returns

To be eligible for a return, items must:

• Be unused and in original condition

• Include all original packaging

• Have any tags or protective materials still attached

Items that do not meet these conditions may not be accepted.

Non-Returnable Items

Items that feature Harry Skeggs branding are non-returnable and non-refundable. Please ensure you are confident with size and fit before purchasing these products.

Additionally, sale or discounted items are not eligible for return.

Return Shipping

Customers are responsible for arranging and paying for return shipping. We recommend using a tracked service, as we cannot accept responsibility for items lost during return transit.

Exchanges

We do not offer direct exchanges. If you require a different size or item, please return your original purchase and place a new order.

Refunds

Once your returned item has been received and inspected, refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to be processed.

Faulty, Damaged, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact info@harryskeggs.com as soon as possible with details and photographs where possible. If the item is confirmed to be faulty, we will arrange a replacement where possible.

How to Start a Return

To request a return, please email info@harryskeggs.com with your order number and details of the item you wish to return. Further instructions will be provided once your request has been reviewed.